WE ARE HIRING! Send your resume to townsville@longboardbarandgrill.com

Please be advised we are temporarily closed on Mondays and Tuesdays.

Please read the below information carefully in regards to making a booking with us:

Booking times:

Due to limited capacity, reservation times are fixed and cannot be adjusted. Please be on time for your reservation as all tables are held for a strict 15 minute grace period. Any changes to reservations must be approved through management.

Booking time slots:

All reservations are for a minimum of 2 hours. After two hours you may be asked to move tables or be required to move on.

11am – 3pm – lunch
3pm – 4pm – wings & waffle fries only
4pm – 5pm – kitchen closed
5pm – 9pm – dinner

Table Requests:

Unfortunately, due to social distancing practices table requests cannot be guaranteed. Please be aware that due to social distancing requirements, we are only able to utilise certain tables. All tables of 8 or less booked through the online reservation system are guaranteed to be low seated tables either inside or outside undercover.

High tables cannot be booked as they are reserved for walk-ins only.

If your preferred booking time is unavailable you are most welcome to walk-in and try your luck at getting a table.

Guest numbers:

Longboard unfortunately cannot accept reservations for groups larger than 10 through the online reservation system. For all inquiries for groups larger than 10 guests please contact our functions manager via email at townsville@longboardbarandgrill.com or call on (07) 4724 1234 for assistance with your inquiry. Please do not book 2 separate tables as tables next to each other will not be guaranteed.

Please be mindful to inform us if guest numbers decrease but also be aware that we are still subject to capacity restrictions and may not be able to accommodate an increase in guest numbers.

* For group sizes of 7 – 10 guests, please be aware that we have a limited number of tables that can seat these group sizes. These tables consist of low seated bench style tables and high tables with bar stools.

Children & babies are people too. They count towards guest numbers. Please inform us if you have children or babies as part of your group.

Sunday Session:

Longboard’s famous Sunday Sessions are back! Reservations are taken for lunch and are highly recommended but we do allow walk-ins. The Sunday Session kicks off from 4pm with live music. We do not take reservations for the Sunday Session as tables are first in best dressed (we do take reservations for groups of 10-15 for the Sunday Session. Please email us for these reservations). We operate with the Sunday Session menu from 4pm.

Cancellation Policy:

Reservations can be cancelled or amended via your confirmation email from Table Agent or by calling us on (07) 4724 1234.

For groups of 9-10 guests, credit card details are required to confirm your reservation. Please be aware there is no holding fee placed on your card. The holding of credit card details is to ensure we can take payment in the event of a no show. Your credit card may be charged in the event of a no show or with less than 24 hours notice of cancellation. Failure to not show up for your reservation may result in a $25 per person fee being charged to your credit card. Failure to amend your guest numbers without 5 hours notice may result in a $25 per person (not in attendance) fee being charged to your credit card.

Health & Wellbeing:

If you are feeling unwell please stay at home. We are more than happy to reschedule your reservation with us.

Thank you for your patience and understanding during this time.